Frequently Asked Questions
Everything you need to know about your David C Cook shopping experience.
What is your standard shipping policy?
We offer standard shipping on all domestic orders, typically arriving within 3-5 business days. Express shipping options are available at checkout for those who need their fashion essentials sooner.
How do I return or exchange an item?
If your purchase isn't quite right, you can return or exchange unworn items with original tags within 30 days of delivery. Simply visit our online portal to generate a prepaid return label.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure checkout process.
Are your materials sustainably sourced?
At David C Cook, we are committed to ethical fashion. We partner with suppliers who prioritize sustainable fabrics and fair labor practices to ensure high-quality, conscious apparel.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.